Privacy Policy

Who we are

We are Kenerator, a manufacturer of storm-hardened home standby generators. We specialize in delivering turnkey home standby generator solutions across Texas and beyond through our nationwide certified dealer network.

Information we collect

When you use our dealer locator or request to be connected with a certified dealer, we collect the information you provide in our lead form, including your name, email address, phone number, ZIP code, and property type. We use this information to match you with a local certified dealer and to follow up on your inquiry.

Text messaging

When you provide your phone number and opt in, you agree to receive SMS messages from Never Dark related to appointments, service updates, or promotions. Your consent to receive marketing messages is not a condition of purchase.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. If you wish to be removed from receiving future communications, you can opt out by texting STOP.

Cookies

Third parties may place cookies on your browser for targeted advertising and may use data to target digital advertising on other sites based on your activity. These cookies help us and our partners understand how visitors use our website so we can improve the experience.

Embedded content from other websites

Articles on this site may include embedded content (for example, videos, images, or articles). Embedded content from other websites behaves as if the visitor has visited that external website directly. These third-party websites may collect data about you, use cookies, embed additional tracking, and monitor your interaction with their content, especially if you are logged into that site.

This website may contain links to other sites. We are not responsible for the content or privacy practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Who we share your data with

We will not sell or otherwise provide the information we collect to outside third parties for the purpose of direct or indirect mass email marketing. We share your lead information with the certified dealer in your region so they can contact you about your generator inquiry.

We will disclose personal information when required by law or in the good-faith belief that such action is necessary to cooperate with the investigations of purported unlawful activities, to protect and defend the rights or property of our website, or to identify persons who may be violating the law or misusing our website.

How long we retain your data

We retain the personal information you submit through our lead form for as long as necessary to fulfill the purpose for which it was collected, including follow-up communications and record-keeping. You may request that we erase any personal data we retain, except for information we are required to keep for administrative, legal, or security purposes.

Contests and surveys

Occasionally, we may invite you to participate in surveys or contests on our site. Participation is entirely voluntary. If you choose to participate, we may collect contact details and demographic data. We will use your contact information to notify winners and deliver prizes, and survey responses to evaluate and enhance how our site works.

Your data rights

You can request a copy of the personal data we hold about you. You can also request that we erase any personal data we retain, except for information we are required to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor submissions may be checked through an automated spam detection service. If you have any questions about this privacy policy or how your data is handled, please reach out to us at (214) 838-7157.