LEGAL
Terms & Conditions
Effective Date: April 2025
These Terms and Conditions govern your use of the Kenerator website. By accessing and using this website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.
Who we are
Kenerator is a manufacturer of storm-hardened home standby generators, headquartered at 1751 International Parkway #131, Richardson, Texas. We can be reached by phone at (214) 838-7157. Texas Air Conditioning & Refrigeration License TECL 39988. Plumbing License 45190.
Use of our website
You may use our website for lawful purposes only. You agree not to use the site in any way that could damage, disable, overload, or impair it, or interfere with any other party's use. You also agree not to attempt to gain unauthorized access to any portion of the site, its data, or its systems.
Products and services
Kenerator designs and manufactures the Personal Power Plant, a 20kW home standby generator. We connect homeowners with certified dealers and installers in our nationwide network. All sales, installation, and service are performed through our authorized dealers and are subject to separate agreements between you and the dealer. Kenerator makes no guarantee regarding the scheduling, pricing, or workmanship of any individual dealer.
Lead referrals
When you submit your information through our dealer locator or lead form, you consent to Kenerator sharing your contact details with the certified dealer serving your region so they may contact you about your inquiry. You are under no obligation to purchase any product or service by submitting a lead.
Warranty
Kenerator products are backed by our 13-year limited warranty. Full warranty terms, covered components, registration requirements, and the claims process are provided separately with your product. In the event of any conflict between these Terms and the warranty document, the warranty document controls.
Intellectual property
All content on this website, including text, graphics, logos, images, and the Kenerator name, is the property of Kenerator and is protected by United States and international copyright and trademark laws. You may not reproduce, distribute, or create derivative works from our content without our prior written permission.
External links
Our website may contain links to third-party websites that are not owned or controlled by Kenerator. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites. We are not liable for any damages or injuries caused by your use of linked sites.
Limitation of liability
To the fullest extent permitted by law, Kenerator and its dealers shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from your use of, or inability to use, our website or products. Information on this website is provided for general informational purposes and does not constitute professional advice.
Changes to these Terms
We may revise these Terms and Conditions from time to time. Updates will be posted on this page with a revised effective date. Your continued use of the website after changes are posted constitutes your acceptance of the updated Terms.
Governing law
These Terms and Conditions are governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law principles. Any disputes arising from these Terms shall be resolved in the courts located in Texas.
Contact
If you have any questions about these Terms and Conditions, please contact us at (214) 838-7157 or write to 1751 International Parkway #131, Richardson, Texas.