Service & Maintenance

At Kenerator, we understand that your backup power system is more than just a generator—it’s your peace of mind. To ensure it performs reliably when you need it most, regular service and maintenance are essential. Over half of all generators in the United States lack an active maintenance plan, leaving them as ‘orphan generators.’ Even more concerning, nearly 20% of generators fail to start during an outage due to insufficient maintenance. Don’t let yours be one of them—proper care today ensures power when it matters most.

Need service or maintenance now? We’re here to answer the phone 24/7. Give us a call anytime, and we’ll make sure your generator is always ready when you need it most.

Why Kenerator

The Backup Power Experts

Exclusively Backup Power

Backup power isn’t just part of what we do—it’s all we do. We’re 100% focused on providing reliable backup power solutions, with an expert in-house team that handles everything start to finish.

Fixed Right

Whether it’s routine maintenance or an emergency repair, we get it done right the first time—no cutting corners, no compromises. And if it’s not? Your service is 100% free.

Experts on all brands

Our generators are our own, but if you have a Cummins, Kohler, Briggs & Stratton, or Generac generator, our technicians are experts at repairing and maintaining them all.

Protected by Kenerator

Our Technical Services

Scheduled Maintenance

Our scheduled maintenance ensures your generator or backup power system runs at peak performance year-round.

Inspection for wear and tear, oil and filter changes, and lubrication of moving parts.

Battery checks, load testing, and control board diagnostics.

Prevent clogs and contamination through inspection and cleaning.

Coolant level checks and system inspections to avoid overheating.

Air filter cleaning or replacement for engine efficiency.

A 27-point maintenance checklist, covering every detail for reliable operation.

Emergency Repair Services

When your power system isn’t working, time is critical. Kenerator provides:

When you’re on a maintenance plan with Kenerator, you get priority service—our technicians respond to you first, before new customers needing repairs. 

No repair is too big or too small—whether it’s engine failure, control board malfunctions, or anything in between, we’ve got you covered. Plus, our pricing is always all-inclusive—no surprises, no hidden fees.

Whether we installed it or not, we’ll get your system running again. Our certified technicians service all major generator brands, including Briggs & Stratton, Cummins, Kohler, Generac, and more.

Remote Monitoring

Stay connected to your generator’s performance even when you’re not home.

Receive notifications for system updates, performance issues, and service needs.

Prevent clogs and contamination through inspection and cleaning.

Our team is always keeping an eye on your generator, catching small issues before they turn into big problems. With proactive monitoring, we make sure your system stays stable—so you’re ready before the next storm hits. 

Flexible Service Plans

Ask about our plans and find the right one that works for you:

 Annual service with essential inspections and tune-ups.

Semi-annual or quarterly service with advanced diagnostics and priority repair scheduling.

Elite Coverage gives you top-tier protection, including advanced monitoring, priority emergency response—even in severe weather—exclusive discounts on upgrades, and more. Ask us about Elite Coverage today!

Warranty Protection

Regular service isn’t just essential for performance; it’s also critical for maintaining your warranty. Most manufacturers require servicing by a certified expert to keep your warranty valid, ensuring your backup power is always protected.

Our service plans keep your manufacturer’s warranty valid, ensuring you get the most out of the coverage you paid for.

Kenerator offers advanced and extended warranty coverage for generators and other backup power products. Ask us about our extended warranty options to ensure long-term protection and peace of mind.

Ready to get a service plan?

Keeping your generator in top shape is essential for reliable backup power, and with a Kenerator Service Plan, it’s never been easier. From scheduled maintenance and emergency repairs to remote monitoring and warranty protection, our flexible plans ensure your system runs at its best—year-round. Don’t wait until the next outage—get in touch today and let our experts keep you powered up.

Why Maintenance Matters

Without proper maintenance, even the best generators can fail when you need them most. 

Power Needs

Regular maintenance ensures your generator can handle your home’s full load during an outage, keeping everything running smoothly. If issues arise, we catch and fix them before they become a problem.

Lifespan / Warranty

Regular maintenance reduces wear and tear, keeping your system reliable for years to come.

Cost / Efficiency

Regular maintenance catches small issues early and keeps your generator running efficiently, preventing wasted fuel and saving you money.

Safety

Avoid risks like fuel leaks, overheating, or electrical malfunctions, or worse, fires. 

 Call to Schedule Maintenance

What to Expect

Always on, Always Ready

Our call center is always available to assist you, ensuring prompt responses and fast service whenever you need us.

Convenience Scheduling

We schedule service at your convenience, not ours. With a large team of technicians, we’re always available—even on nights and weekends—to ensure you get the support you need, when you need it.

Kengineers Only

All of our technicians are certified experts, bringing unmatched skill and knowledge to every job. They’re the best in the industry, ensuring your generator is serviced by highly trained professionals who get it right the first time.

Thorough Maintenance

We don’t just change the oil and leave—we perform a comprehensive 27-point inspection to ensure your generator is in top condition. We cover every detail, so you can count on reliable backup power when it matters most.

Full Report

We provide a detailed report on your backup power system and walk you through its health and performance. Need training? We’ll show you how to monitor it, check its status in storms, and ensure it’s always ready.

Monitoring Always

With 24/7 monitoring, our Kengineers never really leave—you get round-the-clock oversight to ensure your backup power system stays reliable at all times.
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The Kengineer Difference

The Kengineer Difference

Plenty of companies install generators, but not all can fix them. When others can’t, a Kengineer can.